As Thanksgiving approaches, I ask myself what I am most thankful for.  I am most thankful for working for this amazing Company.  Southwest Airlines has given me so many opportunities in my life and will continue to provide that for me.  After reflecting further, I realize that none of this would be possible without YOU!

Houston Hobby (HOU) is one of the next test cities for a new feature called Express Bag Drop.  Express Bag Drop allows Passengers who have already printed their boarding pass online to scan their boarding pass into a kiosk scanner.  The kiosk will then ask the Passenger how many bags they are checking.  After that, all the Passenger has to do is put their bag(s) on the scale, show the Customer