I thought I knew a lot about Southwest Airlines, after all I grew up in the Dallas/Fort-Worth area and was required to read Nuts!, write several papers,  and participate in case studies about Southwest while I was in college.  But I’ve noticed in my l

Thanksgiving has always been my favorite holiday since it involves family, food, and football--all ranked in order of importance.  But Thanksgiving has been a bit different for me as of late since I no longer have any living parents.  So the dynamics have changed, but certainly not the meaning or significance, and I’m thankful for the many loving memories of Turkey Days of the past.  Thi

As many of you may or may not know, the walls of Southwest's Headquarters are not decorated with expensive artwork, but rather the priceless pictures and items of our Employees and their loved ones, our history, and our Culture.  It's always fun walking up and down the halls, and ask anyone he