Gory Bateson, musician and Southwest Customer, sings his original song, "Southwest Never Broke My Guitar," before his concert trip to Fishkill, Alabama.

To see more videos by Gory, visit his YouTube channel: http://www.youtube.com/user/nictruj

I had the distinct pleasure of joining the fifth grade class of Dawes Elementary School on their field trip tour of our Southwest Airlines Operation at Midway Airport. Why was Dawes Elementary so lucky?

At Southwest Airlines, we just completed an Employee survey.  Like most surveys, this one only takes a few minutes and provides a valuable platform to solicit real time opinions across our system.  In Dallas, a friend of mine in Finance thought it would be FUN to get a little competition going between our Departments.  We made a bet on which Department would have the greatest participation