User Profile
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Steve Heaser |
| I started with Southwest as a Reservations Sales Agent at the Dallas Reservations Center in 1991. I think Reservations Employees are always the best informed of new systems, procedures, and the goings on of all Employee groups. We have to know things to answer the public's questions. In college, I began DJing at a local watering hole. I had a knack for it and it was good for about 11 years and put me through the final years of school and paid the bills and taught me a trade that was completely untransferable. Luckily, I found a home at Southwest and worked my way into Employee Communications, starting as a representative and becoming a graphic designer and then working on the company intranet. I am now on the Multimedia team working mostly with Red Belly Radio, but doing some video and whatever else needs to be done. Being a podcaster, people probably think I was one of those never-shut-up club DJs, but they are wrong. I rarely talked on the mic figuring that if people wanted to hear a DJ talk, they would turn on a radio. My first podcast was about a hobby of mine--chili. Thus proving that there is a podcast on virtually every topic. Actually it is a lot of fun and is about competitive chili cooking and it dates back to July of 2005. A long time in podcast years. Lately, I have fallen behind on that one since I have been doing Red Belly Radio but trust me, a lot more people hear this one. Perhaps my biggest claims to fame are my 17th place in chili at the 2006 Terlingua International Chili Championship. Cooler than it might sound, there were 335 cooks that day and every one of them had to qualify to get there. And there is my Alamo Heights Series of Poker Championship. Some buddies of mine started playing cards in one of the guys’ back room. After 15 short years, I won. It puts me in a rather exclusive club and I still get recognized in San Antonio (well when I am in the right zip code—okay, in the right house.) | |
News
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Colleen Barrett Speaks to MBAs Part 2 |
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As promised, this week’s episode of Red Belly Radio is the second half of an interview between Peter Cappelli, a professor with the MBA program at the Wharton School at the University of Pennsylvania, asked if Colleen, our President Emeritus, would do a little Q&A for his MBA students. Categories: Customers, Under the hood Feb 03, 2010 |
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Shuttle Craft |
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Perhaps you have heard that Southwest Airlines sometimes offers special flight segments between certain cities for really big events? Categories: Airports, Flying, Under the hood Jan 27, 2010 |
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Southwest and DING! There’s an App for that! |
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This episode of Red Belly Radio is about our new iPhone app. I interview Kendall from our Online Marketing group and she explains features of the app and about DING! Categories: Airports, Customers, Flying Jan 20, 2010 |
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1,000,000 People Can't be Wrong |
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This episode is a talk with Red Belly Radio friend, Christi Day. What's that you say, who is Christi? Categories: Customers, Southwest Culture Jan 13, 2010 |
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Southwest Airlines Opens the G.U.B. |
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The GUB, or General Use Building, opened recently at Love Field in Dallas. The GUB houses our Cargo, Provisioning, and Ground Support Maintenance and it is just off of Cedar Springs (the main road into Love Field). Davern Sandoval and Selia Holder explain the GUB and why we built it. I’ll give you a hint: 2014
Categories: Airports, Southwest Culture, Under the hood, Working at Southwest Jan 12, 2010 |
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