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Steve Heaser Steve Heaser

I started with Southwest as a Reservations Sales Agent at the Dallas Reservations Center in 1991. I think Reservations Employees are always the best informed of new systems, procedures, and the goings on of all Employee groups. We have to know things to answer the public's questions.

In college, I began DJing at a local watering hole. I had a knack for it and it was good for about 11 years and put me through the final years of school and paid the bills and taught me a trade that was completely untransferable. Luckily, I found a home at Southwest and worked my way into Employee Communications, starting as a representative and becoming a graphic designer and then working on the company intranet where I am today.

Being a podcaster, people probably think I was one of those never-shut-up club DJs, but they are wrong. I rarely talked on the mic figuring that if people wanted to hear a DJ talk, they would turn on a radio.

My first podcast was about a hobby of mine--chili. Thus proving that there is a podcast on virtually every topic. Actually it is a lot of fun and is about competitive chili cooking and it dates back to July of 2005. A long time in podcast years.

Lately, I have fallen behind on that one since I have been doing Red Belly Radio but trust me, a lot more people hear this one.

Perhaps my biggest claims to fame are my 17th place in chili at the 2006 Terlingua International Chili Championship. Cooler than it might sound, there were 335 cooks that day and every one of them had to qualify to get there. And there is my Alamo Heights Series of Poker Championship. Some buddies of mine started playing cards in one of the guys’ back room. After 15 short years, I won. It puts me in a rather exclusive club and I still get recognized in San Antonio (well when I am in the right zip code—okay, in the right house.)

News

  Fly Me To The Moon

  In case you were wondering, the earth’s circumference is 24,900 miles around and the moon 238,857 miles away. What does this have to do with a podcast about Southwest Airlines? Well this podcast is about travel. Whaaa? A podcast from Southwest Airlines about travel?

Categories: Airports, Flying, Southwest Culture, Working at Southwest

Aug 27, 2008




  Backpack Brigade: Operation Homefront

 

This episode of Red Belly Radio was recorded in Dallas and in Denver and it is about a triple header of events. Denver launched some new non-stop service; we opened up a new Provisioning base in Denver; and we handed off a bunch of backpacks and school supplies to some great kids who have a parent service in Iraq or Afghanistan.

Categories: Southwest Culture

Aug 21, 2008





  Help Me Decide

  How about Albus Dumbledore?

I can’t believe it.  Summer is almost over, and Halloween is just around the corner.  This will be my fifth Halloween as Southwest’s CEO, and little did I know what kind of impact my costumes would have.  In 2004, I portrayed mega-rock star, Gene Simmons of KISS, [asset|

Categories: Nutty stuff, Southwest Culture, Working at Southwest

Aug 19, 2008





  Portmanteau De Jure

 

I have always loved words and there is what seems to be a new phenomenon happening—the portmanteau. These are words like “Podcast” from iPod and Broadcast, or “Blog” from Web and Log combined to make new words. We recently combined the word “correspondent” and the portmanteau “blog” to form Blog-o-spondent.



Categories: Uncategorized

Aug 14, 2008




  If You Wear Out This Planet, Where Are You Going To Live?

  As promised. The bail of aluminum cans weighs 1160 lbs. It is worth $1000. (You do the math.)

This episode of Red Belly Radio is all about the new recycling effort that Southwest Airlines has launched. This is by far the biggest and most wide-spread recycling effort in our history.


Categories: Southwest Culture, Working at Southwest

Aug 11, 2008





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