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Ok..here we go!! First of all why don't we clear one thing up first. As previously stated, there is a difference between and OPTION and a FEE. With a fee you have no choice. For example...when you purchase a concert ticket, they have a processing fee. If you want the ticket you pay the fee..there is no choice. With an option, you have the choice. If you don't want to pay for the option then don't..see that's the beauty...YOU DON'T HAVE TOO!!!!!!!! Believe me the flight attendants do an incredible job of making sure everyone is sitting exactly where they want to be, especially if it involves a family with small children. They understand it's a complicated situation and they work very hard at trying to resovle it in the best possible manner for all parties involved. I appreciate SWA thinking of ways to increase revenue, without MAKING passangers pay more should they not want to...once again hence the OPTION reference. I would rather them give people an option to pay more so SWA can make more money without laying off any of their hardworking employees. That is something no other airline can say they have done so far. Others would rather add to the increasing unemployment rate, and still charge their passangers more for an inferior service. We all feel nickeled and dimed these days...that's no secret to anyone. But let me tell you SWA still has the best service out there. I recently took another airline across the country and we had to buy all of our food and drinks on the plane. If I wanted water I had to purchase it. It was over a 5 hour flight and we were only served twice. At SWA you still get snacks and drinks for free..the lowest cost for alcoholic beverages, and service at least twice on a 50 minute fight. You get alot for what you pay..even if you CHOOSE to pay the extra $10. GOOD JOB SWA...KEEP UP THE GOOD WORK.!!!!
Once again, Southwest Airlines is introducing a new product to make traveling a little easier for our Customers. Many of you have told us how important it is to get an early boarding position so you can find that coveted seat without having to watch the clock for your 24-hour window to check in. Today, I am excited to introduce EarlyBird Check-in - one more way Southwest is providing conv
Categories: Flying, Under the hood
Posted by: Kevin Kleist | Sep 03, 2009 at 4:15 pm |
