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"Unputdownable" |
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My most recent "unputdownable" book was "Marley & Me" by John Grogan. A couple others I had trouble putting down were "Isaac's Storm" and "Devil in the White City" - both books authored by Erik Larson. And finally, "Into Thin Air" by Jon Krakauer. Have you read any unputdownable books lately? Yes, unputdownable may be an unfamiliar term to some of our blog readers, and while you won’t see this word in every dictionary, it is an attention-grabbing alternative to other more familiar (the overused and blasé, “a real page turner”) expressions used to describe a book that shaped an impactful reading experience. Categories: Nutty stuff May 20, 2008 |
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EXPRESS BAG DROP IN OAKLAND |
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I was one of the lucky few to be on the testing team in OAK from Ground Ops. I saw that Customers really found this new tool to be quite useful. Our Customer Service Agents also said that for the most part it made their jobs easier and helped Customers move through the process more quickly. We have a new test underway, all in the name of improving the Customer experience. If you've traveled through the Oakland International Airport recently, you may have noticed a new feature available to help expedite the baggage checkin process. This new feature is called the Express Bag Drop, and here's how it works. Categories: Airports May 20, 2008 |
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More Love for Love Field |
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I can't wait until DAL is brought into the 21st century. When I go through the newer terminals in places like BWI, AUS & TPA (to name a few) it really stands out to me how dated Dallas Love's facilities are. It will be fitting for Southwest to have a new terminal in Dallas by the time the Wright Amendment is finally gone. I do hope some of the history can be preserved. Only rarely in someone's career do they get a chance to be a part of something really big, something that will last. The new Dallas Love Field project that was proposed to the City this week is one of those opportunities. Fortunately, in my career I've gotten that opportunity many times. Categories: Airports May 13, 2008 |
